Frequently asked questions about products are introduced on each product page.
Please search for products from the "Product Information Page".
About health food
- What are dietary supplements?
- At present, there are no laws or regulations that clearly define health foods, but they are generally used for the purposes of health, nutritional supplementation, and health maintenance, and are in a form different from ordinary foods (capsules, tablets). It is considered to be a food product.
- When and how much should I take?
- Since it is a food, there is no particular time limit, but refer to the "How to eat" on the product box and label, and divide the recommended amount per day into 1 to 2 times and take it after meals. I recommend.
This is because it is thought that it is easier to take than taking it all at once, and that "after meals", where the gastrointestinal function is active, is more efficient in absorption.
Also, some diet supplements are recommended to be taken 30 minutes to 1 hour before exercising or bathing.Contact FormPlease contact us. - Is it okay to drink a product that has expired?
- Please refrain.If you were unknowingly drinking a product whose expiration date has expired, stop drinking immediately and consult a hospital if you have any physical problems.
- Can I take it with other health foods?
- Since it is a food, there is no problem, but there are some combination ingredients that are incompatible with each other.Once weContact FormWe will reply if you tell us the contents of the health food you are going to eat.
About bath salts
- Is it okay to wash with the remaining hot water containing bath salts?
- Since the pigments used in our bath salts are water-soluble, there is usually no need to worry about dyeing the laundry, but there is no risk of it being soaked in detergent for a long time or dyeing depending on the material of the cloth. I can't say that, so it's best to stop.
About safety
- Is it okay to take it during pregnancy / lactation?
- Dietary supplements for nutritional purposes are fine, but dietary supplements should be avoided.This is because some diet supplements contain ingredients that stimulate the large intestine, which can cause miscarriage and premature birth.Pregnant and lactating mothers need balanced and adequate nutrition.We do not recommend dieting to pregnant and lactating mothers in order to provide sufficient nutrition to the baby in the stomach and to provide nutritious breast milk.
- Is it okay for children to drink?
- Basically, it is desirable to get the necessary nutrients from the usual diet, but for those who have a biased diet, the required nutritional requirements differ between children and adults, so adjust the intake. Please enjoy.In addition, the recommended intake amount varies depending on the product, so once weContact FormWe would appreciate it if you could consult us more.
- Is it okay to take medicine with me?
- If you take some medicines with ordinary foods (eg milk, tea, natto, grapefruit, etc.), the medicines may not work well or may work too much, which may be harmful to your body.If you are taking medicine or receiving treatment under the guidance of a doctor, please consult with your doctor.
- Is pesticide residue okay?
- We conduct a thorough investigation at the raw material selection stage and use it after confirming that there is no residual pesticide contamination.In addition, we have set up in-house environmental equipment for pesticide residue testing, and we inspect our products every day, so please enjoy with confidence.
- I wrote that it is made in China, but is that okay?
- Among the products we sell, there are products manufactured in China and raw materials imported from China, but since they are raw materials and products whose safety has been confirmed, there is no problem with quality. I'm sorry.
About product
- The color and smell of the contents are different from when I bought it before?
- Since we mainly use natural ingredients, the color and odor of the product may differ depending on the harvest time.If you feel something is wrong, we will do it once.Contact FormWe will consult with you and confirm the product.
- Where is the product manufactured?
- It depends on each product.Basically, we manufacture at our own factory (Higashi-Osaka City, Osaka Prefecture, Tsu City, Mie Prefecture), but we may ask a partner company to manufacture it.We also have some products manufactured overseas.If you would like to know about the product you are using, weContact FormPlease fill in the product name and send it.We will get back to you as soon as possible.
- I would like to know the content of caffeine and potassium.
- Some products have a high content of caffeine and potassium.Since it differs for each product, weContact FormPlease fill in the product name and send it.We will get back to you as soon as possible.
About product purchase
- I would like to know the store where the product is sold.
- Contact FormPlease fill in the address near you and the product you are looking for before sending.We will get back to you as soon as possible.
- The product I've been buying for a long time suddenly disappeared from the store?
- It is possible that the product is no longer available at the store where you purchased it, or that the product has been discontinued.I will investigate, soContact FormPlease fill in the product name and send it.We will get back to you as soon as possible.
- Can't you buy it on the internet?
- We do not sell directly from us.I'm sorry.
There are many sites that handle our products, so we would appreciate it if you could use them.
